Unremarkable. That’s how we would describe 2019. Based on 2020’s start, that’s just how we like it. Each year we conduct the DC Measures study, we anticipate what the data will reveal in terms of how companies are utilizing metrics to drive their performance initiatives. Usually, we expect to see similar measures utilized by our respondents from year to year. This year there was quite a shift, as metrics jumped up that haven’t been in the Top 12 in several years indicating a shift in the areas that DCs are concerned about.
